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Unusually large tip returned by honest B.C. restaurant

A Vernon mother is thrilled by one business owner鈥檚 honesty
9624877_web1_copy_171206-TACOTIP

For every dishonest person willing to prey on others, there is an honest person out there wanting to make things right鈥 that鈥檚 the lesson one Vernon man learned recently.

On a whim, Steven Schwebbach, 27, decided to stop at Taco Del Mar for lunch on his way to work one day in late November. He ordered a soft taco combo and chatted with the staff about his volunteer work at the Salvation Army before paying for his meal, unaware that instead of leaving a $4 tip on his $12 meal, he had accidentally left a $40 tip.

When the staff members who had served Steven that day discovered the 鈥渦nusually large tip,鈥 while doing their cash out, they contacted restaurant owner Byron Skelton and reported it. Skelton, having met Steven before, said he realized who had left the tip after reviewing the day鈥檚 camera footage and removed the $40 from the totals, setting it aside for Steven to retrieve.

鈥淚t鈥檚 the kind of thing that could happen to anyone,鈥 his mother, Barbara said, referring to the accident.

The difference, she explained, is that, while she might have noticed the discrepancy right away, her son, who has been diagnosed with a 鈥渕oderate developmental delay,鈥 did not.

鈥淪teven as independent as he can be, has difficulty with money, so we have to depend on people being honest.

鈥淭here have been times when Steven has gone places, and I think this happens a lot with people with disabilities, where we鈥檝e had situations where he鈥檚 made a debit purchase or even paid in cash, and not been given the correct change.鈥

Barbara said she and her husband do have certain precautions in place to protect their son, but he, and other people she knows within the 鈥渃ommunity of people with disabilities,鈥 can鈥檛 always be protected from those who wish to take advantage.

鈥淧eople with disabilities don鈥檛 like being ripped off either,鈥 she pointed out, before recalling an incident where Steven was shorted about $6.

鈥淲e went back to the store with the receipt and the change he was given and explained that he didn鈥檛 realize he hadn鈥檛 received the correct change, and asked for the change. We were basically told 鈥榯oo bad.鈥欌

Steven says he won鈥檛 go back to that store because it makes him feel uncomfortable, and also carries a pen and paper to do calculations after he pays for a purchase, or brings a friend with him to keep a watchful eye.

Incidents like that, she said, often leave Steven feeling apprehensive about returning to those places. She noted stories like that, tend to reverberate throughout the 鈥渃ommunity of people with disabilities,鈥 and word can spread quickly about which places are 鈥渟afe鈥 or 鈥渦nsafe.鈥

When she spotted the suspiciously high charge from the 24th Street restaurant on Steven鈥檚 bank statement later that day, Barbara said she was fully prepared for a fight.

Armed with a printed copy of Steven鈥檚 bank statement showing the charge, Barbara鈥檚 husband went to the restaurant to confront the franchise鈥檚 owner, Skelton, about correcting the error.

But the fight the Schwebbachs emotionally prepared themselves for, never happened.

When her husband walked in the door of Taco Del Mar, Skelton already had $40 in an envelope.

Skelton said he even went to the Salvation Army one day hoping to find Steven, when he recalled the young man saying he worked there. He didn鈥檛 come across Steven, but held on to the money anyway, figuring he鈥檇 come back sooner or later.

Taking that extra step, Skelton noted is more than just 鈥済ood business.鈥 It鈥檚 just part of being a good person.

鈥淲hen my husband texted me and told me Byron had Steven鈥檚 money, I couldn鈥檛 believe it. We didn鈥檛 think it would be that easy. We expected to be given a hard time,鈥 Barbara said.

鈥淚t seemed like they went above and beyond to make sure. I mean, they could have tried and then just given up after a few days. To keep the money there for Steven in hopes that he would come back 鈥 I mean, I was amazed.鈥

Barbara said she was so impressed, she did what many people do when they want to share a story 鈥 positive or negative, she took it to Vernon Rant and Rave, a popular local social media forum.

鈥淲e all like to be told when we鈥檙e doing something right, because, particularly when you work in customer service, we often hear when we鈥檙e doing something wrong. I just thought it was really worthy of publicity.鈥

Barbara said as news of the the incident has spread, the restaurant has been promoted within the disability community in Vernon as a place that is safe for people to go, 鈥渨here they鈥檙e not going to be ripped off.鈥

In an era when people with disabilities sometimes get taken advantage of more often than many of us realize, she added, a safe place is a 鈥渂ig deal.鈥

Erin Christie



erin.christie@vernonmorningstar.com

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