The head of a partnership that works with and advocates for people with disabilities is appealing for a change to Fraser Health policy around COVID-19 hospital protocols.
The call comes after a woman who was supported by Semiahmoo House Society died without a caregiver or family member to help her express her needs during the four days she was hospitalized.
Doug Tennant, chief executive officer of UNITI 鈥� a partnership of Semiahmoo House Society, Peninsula Estates Housing Society and The Semiahmoo Foundation 鈥� said 40-year-old Ariis Knight was admitted to Peace Arch Hospital with breathing difficulties on April 15, and died Saturday evening, less than an hour after those close to her were advised that her condition had taken a turn for the worse.
鈥淎 part of this that makes me really sad is this lady, this woman, had to die without her family or the people who cared for her in the group home, and really cared about her and loved her鈥� telling her that she was loved and that she had value on this Earth,鈥� said Tennant.
Tennant said his concern isn鈥檛 with the 鈥渉eroic鈥� care that frontline workers at PAH have been providing during the pandemic.
鈥淭hey鈥檝e always done fantastic work. This is about a policy that needs to be changed.鈥�
Currently, non-essential visitors are not allowed at any Fraser Health site, however, Tennant said he鈥檚 been told 鈥� and information on the confirms 鈥� that there is an exception to the policy, which allows a designated person inside if the need is tied to tasks like feeding and personal care.
That definition of 鈥渆ssential鈥� needs is incomplete, he said.
鈥淲hen decisions are being made, communication and supporting people to make informed decisions needs to be a reason why people can go into the hospital to support someone,鈥� Tennant said.
鈥淭o me, it鈥檚 about fairness. If a person without a disability goes into hospital, they鈥檙e able to communicate their needs. The same respect needs to be given to people with disabilities, who need support to do those things.鈥�
鈥淥ne of the things that I hope comes out of here is that there would be an exception made for people who need a support person there. It鈥檚 not a matter of treating people with disabilities different, it鈥檚 actually a matter of treating people with disabilities the same.鈥�
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Tennant said Knight had been supported by SHS for the past decade. He described her as someone with a bold sense of fashion, a huge personality and a smile that lit up whatever room she was in.
While she was non-verbal, those who knew Knight best and had supported her over the years knew her every facial expression or sound, what each one meant and how she was feeling 鈥� it鈥檚 a level of understanding that is unfair to expect of frontline workers, he said.
鈥淪he is a person who communicates in ways other than speaking,鈥� Tennant said. 鈥淭he people that had worked with her for 10 years really could understand what she was communicating even though she didn鈥檛 communicate by speaking.
鈥淭hat would be very difficult for hospital staff to figure out. In fact, it would be asking too much for hospital staff to try to figure out how someone communicates when it takes people two years or so to get to know someone. That鈥檚 not a fair expectation to put on hospital workers in a short period of time.鈥�
Jessica Fletcher, a member of a group comprised of advocates and families members that Tennant said formed to advocate for people with disabilities during the pandemic, shared similar concerns with PAN by email Wednesday evening.
With Knight鈥檚 caregiver being denied entry, she was left 鈥渨ith little ability to communicate with medical staff, and in particular likely unable to effectively express her discomfort or pain,鈥� Fletcher writes.
鈥淥ver the ensuing days, her condition changed, yet her caregivers, the service provider, and family were all kept in the fog.鈥�
In a statement to PAN Thursday, Fraser Health officials said efforts were made to reach out.
鈥淥ur thoughts are with this family during this difficult time,鈥� the statement begins.
鈥漀o patients receiving end of life care have family members turned away from visiting. In this case, when it became clear that this patient was coming to the end of their life, we proactively reached out to have the family come to hospital.鈥�
Fletcher said 鈥渕any鈥� questions remain regarding the situation, including around the lack of communication to Knight鈥檚 family and caregiver regarding her deteriorating condition.
She echoed Tennant鈥檚 sentiments that the communication concerns could have been avoided had a family member or caregiver been allowed to be with her.
Fraser Health announced COVID-19 restrictions in early March, limiting emergency and outpatient clinics to one adult caregiver or support person. In late March, B.C.鈥檚 five regional health authorities banned non-essential visits at all sites, with essential visitors allowed in through controlled access points only.
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Fletcher said despite assurances from government, health authorities 鈥渁re not on the same page and not able to make necessary exceptions to current protocols for personal attendants for people with disabilities.鈥�
She also shared an April 14 letter that was penned to provincial and territorial ministers by federal Ministers Carla Qualtrough and Patty Hadju, in which the ministers share concerns and challenges that have been brought to their attention by Canadians with a disability.
鈥淒espite our collective efforts, persons with disabilities across the country are worried and expressing that their unique needs are not being taken into consideration, and that they are not being treated equitably,鈥� the letter states.
Among four issues highlighted is a need to work with hospitals 鈥渢o make an exception to any blanket prohibition of visitors when a person with a disability requires assistance with vital services like communication, caregiving or supported decision-making.鈥�
A COVID-19 Disability Advisory Group 鈥� comprised of experts in disability inclusion 鈥� was established, they write, 鈥渢o provide advice on the lived experiences of persons with disabilities during this crisis; disability-specific issues; challenges and systemic gaps; and strategies, measures and steps to be taken in response.鈥�
Earlier this month, Surrey South MLA Stephanie Cadieux issued a call for greater action to address the impact of the COVID-19 crisis on people with disabilities.
In an , she describes the individuals as 鈥渄isproportionately impacted,鈥� citing greater risk of complications due to underlying medical conditions; discrimination and barriers in access to information, services and health care; challenges created by self-isolation and physical distancing; and more.
Thursday, Cadieux expressed condolences to the woman鈥檚 family and those who cared for her, but said she could not comment further on the case, as it was not something she had direct knowledge of or was involved in.
At the same time, 鈥渋t does seem to underscore what I鈥檝e been saying, what the disability community鈥檚 been saying, about the need for clearer protocols in circumstances where there are people who can鈥檛 communicate for themselves or require one-on-one care on a daily basis that is not nursing,鈥� she said.
鈥淎s I learn about the details of this situation, it will re-energize my push with government for clarity around these protocols, and the rights of people with disabilities鈥� and what does that mean when it comes to a person with a disability who has the need for personal support for communication or care.鈥�
Cadieux maintained that an advisory group similar to that announced by the federal government is needed in B.C. as well.
Provincial health officer Dr. Bonnie Henry also spoke to the issue of communication challenges for people with disabilities during her daily update Thursday afternoon, stating there are exceptions to the restrictions that are in place at long-term care facilities and hospitals, 鈥渢o ensure that people who have these extra needs around being able to verbalize or have other issues in not being able to communicate effectively or hear.鈥�
鈥淲e do believe that there is accommodation being made,鈥� Henry said. 鈥淢y expectation is that there is accommodation being made.鈥�
tholmes@peacearchnews.com
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