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Scammer claiming to be with Telus targets Shuswap resident

RCMP, Telus warn against providing personal information
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Salmon Arm RCMP advise use of extreme caution when providing any sort of personal information over the phone. (Stock photo)

Salmon Arm RCMP are urging people to be on guard for telephone scammers seeking personal information.

On April 27, a White Lake Road resident reported to police that she鈥檇 received a telephone call from a person claiming to be with Telus. During their discussion, the caller, who said his name was Jason Brown, requested the resident鈥檚 social insurance number, driver鈥檚 licence number and birth date. The resident provided some of the numbers before recognizing it as a scam and hanging up. The resident was advised to report to Service Canada due to their social insurance number possibly being compromised, said Const. Andrew Hodges in a media release.

鈥淪almon Arm RCMP advise using extreme caution when providing any sort of personal information over the phone,鈥 said Hodges. 鈥淯nsolicited phone calls from anyone requesting personal information should be treated as highly suspicious, and likely a scam.鈥

Telus says fraudsters will make it seem they鈥檙e representing a trusted source so their targets are less likely to question them.

鈥漅emember, TELUS and other reputable organizations (e.g. Canada Revenue Agency, financial institutions, etc.), will never ask you to provide personal, login or account information through unsolicited emails, texts or phone calls,鈥 offered Telus.

With suspicious phone calls, Telus advised taking a moment to ask yourself the following鈥

鈥 Is the caller asking for personal or sensitive information?

鈥 Is the caller trying to create a sense of urgency and/or pressuring you to take action, suggesting something bad may happen if you do not follow their instructions?

鈥 Does the caller say they are calling from a trusted, reputable company or organization you know would not usually treat their customers like this?

鈥淚f the answer is yes to any of these questions, the call is likely a phishing or scam attempt,鈥 said Telus.

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Lachlan Labere

About the Author: Lachlan Labere

Editor, Salmon Arm Observer
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