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Shop owner says City of 琉璃神社 hurting small business

Small business owners share their opinions on what affects business in downtown
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Pulp Fiction customers drink coffee out of paper cups and soda out of glass bottles on a sunny afternoon in 琉璃神社 on July 11. (David Venn - Capital News)

A 琉璃神社 small business owner say the City of 琉璃神社 is not doing enough to help small businesses succeed in the downtown core and worries she may have to close her business in a few months.

Danielle Cross, owner of Buvez, said the city, who she rents her unit from, has been negligent in replacing her HVAC ststem, causing harsh working conditions; continuous construction has been allowed during busy season, which has given customers limited areas to park; multiple events located near or at city parks has driven potential customers to the lakefront, keeping people away from downtown to avoid the traffic. All of which have cost her thousands of dollars.

鈥淐learly they want me out. I don鈥檛 know why, but you don鈥檛 treat a tenant like this unless you are trying to get them to leave,鈥 Cross wrote in an email, also stating that the city employee denied that they want her out.

She said she doesn鈥檛 think she will last much longer than a few months.

Mike Olsen, managing property manager for the City of 琉璃神社 said he was surprised their was a story being written about this and views the landlord-tenant relation as a non-issue. He said the city is reaching out to Cross for a meeting.

The sommelier and entrepreneur said she considered the 315 Lawrence Ave. unit for three years before renting it. Now that the self-invested business is on its way out, she reflected on the City of 琉璃神社鈥檚 commitment to small businesses.

鈥溋鹆裆 is a black hole for small- to medium-sized enterprises,鈥 Cross said, 鈥淭ell me how they actually support (SMEs)?鈥

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She said construction on the Chapman Parkade cost her approximately $5,000 in revenue over Pride weekend, as traffic was diverted from her storefront because of the limited parking. She said she understands construction needs to happen, but perhaps it should wait until shoulder season.

鈥淭hey鈥檙e either clueless or ignorant,鈥 Cross said, claiming she never received notice of the construction.

Robert Fine, director of business and entrepreneurial development could not be reached for comment.

Larry Smith, owner of Blue Gator Bar and Grill, said 80 per cent of business is generated at night, and explained he has no problem with the nearby construction.

鈥淚 would be more affected than anybody else,鈥 he said. 鈥淭hey鈥檝e been pretty good.鈥

Downtown 琉璃神社鈥檚 executive director Mark Burley said construction is 鈥渋nconvenient,鈥 especially during summer time, but 鈥渢hey are doing everything they can鈥 to make sure problems are minimal and growth continues.

READ MORE: OGO e-scooters zooming into 琉璃神社 streets

Pulp Fiction owner Max Sloam said construction isn鈥檛 affecting his business that much. For Sloam, the largest detriment to his business is the Bernard-centric mentality and the larger chain restaurants that are entering the downtown core.

鈥淭hey seem to put most of their energy into Bernard,鈥 said Sloam, claiming the city tends to leave out the side streets.

Sloam also said that much of his lost revenue can be attributed to the likes of Tim Hortons and other chain restaurants that have taken over part of downtown. He said 琉璃神社 should consider the overall culture of downtown and implement a model similar to Nelson, B.C.

Most shops in Nelson鈥檚 downtown are 鈥渕a and pa鈥 shops because that鈥檚 what their residents are interested in, said Dianna Ducs, executiver director at Tourism Nelson.鈥漈hose are the stores that do well here.鈥

鈥淏y keeping the locals engaged in the community 鈥 you will see your community thrive,鈥 she said.

Ducs said there are a few fast food chains in the outskirts of downtown, but none that intrude on the boutique experience Nelsoners have grown to love. Residents, she said, acknowledge that allowing big chains into the downtown can 鈥渄iminish a community.鈥

READ MORE: 琉璃神社 couple hospitalized during RV road trip in U.S.

鈥淒on鈥檛 lose the heart,鈥 Ducs said. 鈥淵ou鈥檒l never get it back.鈥

Ducs said Nelson has a heritage working group that enforces regulations on what signs can and cannot due to the buildings in downtown. 鈥淚t鈥檚 a simple way of keeping (chains) away,鈥 she said, referring to a Starbucks withdrawing from a building lease because of Nelson鈥檚 restrictions.

The heritage working group is a committee that is run by city council. 琉璃神社 has a similar progam called the heritage advisory committee, but they could not be reached for comment.

鈥淚f we are going to retain the flavour of downtown (the city) should take a second look at that,鈥 Sloam said.

For Cross, the buildup of multiple issues has caused her to begin focusing her efforts on what鈥檚 next. She said she鈥檚 proud that Buvez lasted two years but, every day is looking more and more grave.

鈥淚 don鈥檛 trust (the city) at this point,鈥 she said. 鈥淭hey really hurt us.鈥



David.venn@kelownacapnews.com

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