The District of Summerland has introduced a new online application portal on its website.
This application portal, powered by CityView, allows people to apply for building permits, works permits, servicing requests, planning applications and submit bylaw enforcement complaints online.
Building permit applicants may also select to have their building plans reviewed electronically without the need for large-scale hard copy plans submitted to the municipality鈥檚 offices.
鈥淩ather than stand in line, people can now go online,鈥� said Mayor Doug Holmes. 鈥淭he new application portal helps the district to be more customer-focused and give residents, businesses and developers a faster, simpler and more convenient way of doing their local government business.鈥�
The Online Application Portal includes:
鈥� online tracking of the status of applications
鈥� the ability for customers to submit additional documents
鈥� secure online payment of fees
鈥� up-to-date information on all development applications that are in process with the municipality
To access the Online Application Portal, visit the District of Summerland鈥檚 official website at and navigate to 鈥淏uilding Permits鈥� or 鈥淧lanning and Development鈥� under 鈥淧lanning and Building鈥� or 鈥淲&I Forms鈥� under 鈥淐ity Services鈥�
From there, users can create an account or log in, select the appropriate application type, and follow the step-by-step instructions to complete their submissions efficiently.
Funding for this system came through a $298,541 grant awarded to the municipality in 2021 by the Union of British Columbia Municipalities Local Government Development Approvals program.
This funding has enabled the municipality to adopt best practices and explore innovative solutions to streamline development approval processes while supporting local planning objectives.
Since 2019, Summerland council has included development application process improvement as one of its strategic priorities.
The municipality has taken other steps to improve its development approval processes, including the delegation of minor development variance permits, the adoption of a new building bylaw and subdivision and development servicing bylaw, and the continual review and update of the municipal zoning bylaw.
