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Rogers CEO pledges reduced prices as company finalizes $26-billion merger with Shaw

The head of Rogers Communications Inc. pledged to lower costs for customers and brushed aside competition concerns after the company closed its $26-billion purchase of Shaw Communications Inc. on Monday.
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Rogers and Shaw applications are pictured on a cellphone in Ottawa on Monday, May 9, 2022. THE CANADIAN PRESS/Sean Kilpatrick

The head of Rogers Communications Inc. pledged to lower costs for customers and brushed aside competition concerns after the company closed its $26-billion purchase of Shaw Communications Inc. on Monday.

鈥淲hat we want to make sure we get right is all the things for our customers, and in particular, affordability,鈥 Rogers CEO Tony Staffieri said in an interview.

鈥淥ne of the key pluses of this is that competition is going up, especially in the west, and prices are going to come down.鈥

The deal, which was first announced in March 2021, cleared its final regulatory hurdle last week after Industry Minister Fran莽ois-Philippe Champagne agreed to the transfer of Shaw-owned Freedom Mobile鈥檚 wireless licences to Quebecor Inc.鈥檚 Videotron.

But though he signed off on the deal, Champagne issued a stern warning to the companies involved as he announced 21 鈥渆nforceable鈥 conditions that Rogers and Videotron must adhere to, aimed at bolstering competition and reducing costs for customers.

Staffieri noted that the conditions formalized many of the commitments Rogers had made in the two years leading up to Ottawa鈥檚 approval, including the establishment of a second headquarters in Calgary and adding 3,000 new jobs based in Western Canada.

Rogers must also spend $5.5 billion to expand 5G coverage and additional network services, as well as a further $1 billion to connect rural, remote and Indigenous communities.

In addition to the creation of digital and technology positions focused on 鈥渂uilding networks,鈥 Staffieri said Rogers also plans to add more 鈥渃ustomer-facing鈥 jobs. He said those should be expected 鈥渞ather quickly,鈥 though when pressed on a timeline he pointed to the five-year timeline set out in the agreement.

The CEO said he planned to fly to Western Canada on Tuesday morning, where he will make stops in Vancouver and Calgary, to get the ball rolling.

鈥淲e fully expect Canadians to hold us accountable to do all the things we said we were going to do and we鈥檙e very proud to do it,鈥 Staffieri said.

In an attempt to ease competition concerns raised by the original proposal, Rogers and Shaw agreed in June 2022 to sell Shaw鈥檚 Freedom Mobile business to Videotron for $2.85 billion. Freedom鈥檚 sale was also finalized on Monday.

As part of Videotron鈥檚 conditions, the company must offer plans that are at least 20 per cent lower than its competitors and spend $150 million over the next two years to upgrade Freedom Mobile鈥檚 network.

If Rogers breaches its conditions, it must pay up to $1 billion in damages. Videotron would potentially be subject to $200 million in penalties if it fails to meet its commitments.

鈥淲e are very pleased to be closing the acquisition of Freedom Mobile today, bringing its Canadian footprint as well as the expertise and experience of its employees into our fold,鈥 said Quebecor president and CEO Pierre Karl P茅ladeau in a news release.

鈥淭he alliance of Freedom and Videotron will permanently transform Canada鈥檚 wireless market for the benefit of consumers and create a new competitive environment that delivers innovative products and services at better prices.鈥

Champagne also announced his department would not allow any further transfers of wireless spectrum until it completes a review of Canada鈥檚 spectrum transfer framework.

Staffieri disputed some critics鈥 characterization that the takeover would harm competition in Canada鈥檚 telecommunications sector. He said Rogers looks forward to competing with the revamped Videotron.

鈥淭his whole transaction has always been about increasing competition and ultimately, that鈥檚 what the federal courts found 鈥 that the series of transactions, namely us buying Shaw and Quebecor buying Freedom, was going to increase competition in the marketplace,鈥 he said.

鈥淚f we were to look to south of the border, there you鈥檒l see a market size 10 times that of Canada, and they have three players. So in fact, we have even more players in the telecom space than you would see in the U.S., and if you compare it to others in the world, we have amongst the most competition in all of our markets.鈥

鈥擲ammy Hudes, The Canadian Press

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