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Molly Maid vehicle broken into in Surrey, client house keys stolen

Company says they 鈥榮wiftly鈥 dealt with incident, no clients were victimized
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A Molly Maid vehicle was broken into this week and a number of clients鈥 house keys and fobs were stolen.

Molly Maid marketing manager Kelly Riley-Dunbavin told Peace Arch News via email Thursday that the company 鈥渟wiftly鈥 dealt with the incident after discovering the break in at 6:30 a.m. on Oct. 21.

She wrote that a Molly Maid vehicle, which was used by a longtime route manager, was broken into between 9:30 p.m. and 6:30 a.m. on Oct. 20-21.

Riley-Dunbavin wrote that a report was filed with the RCMP, which Surrey RCMP confirmed to PAN, and the Surrey-White Rock franchisee immediately contacted and spoke to each of the seven customers whose keys were stolen.

鈥淭aken from the car was a binder containing very limited information for seven MOLLY MAID customers (six actual keys, and 2 fobs that accompanied the keys and one door code) as well as a bag of MOLLY MAID cleaning cloths. Fortunately, the keys/fobs/entry code corresponded to a secure and unique coding system that only the Route Manager would be able to decipher,鈥 she wrote.

Riley-Dunbavin wrote that the two fobs were deactivated and the door code was immediately changed.

鈥淲e worked with two locksmiths to have the locks of the remaining six homes changed immediately,鈥 she wrote.

Riley-Dunbavin reported that no clients鈥 homes were broken into as a result of the incident.

鈥淲e, at Support Office, are very proud of the way our local franchisee, over 32 years, dealt with this matter,鈥 she wrote.

Police frequently issue reminders to the public to lock their vehicles and not store garage openers inside their car.

Last week, a small business-owner was left 鈥渃rushed鈥 after a thief stole 100-plus 鈥渓uxury鈥 dog outfits from an unlocked vehicle in South Surrey.

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Kathy Neumeyer told PAN the theft occurred overnight Oct. 17-18 outside her home near 33 Avenue and 148A Street.

Neumeyer and her daughter, Chantel, sell sweaters and raincoats for pups of all sizes under the Chantel鈥檚 Sharper Barker brand.

鈥淚t鈥檚 her design and it鈥檚 her inspiration,鈥 Neumeyer said, of the business inspired by Chantel鈥檚 dachshund, Dash. 鈥淚鈥檓 mad and she鈥檚 sad. It鈥檚 kind of a big hit.鈥

The Surrey RCMP issued a news release Oct. 17 saying that there has been an increase in overnight residential break-and-enters in the city.

In many cases, police reported, the residential break-ins occurred after suspects accessed a garage door opener that had been stored inside a vehicle parked on the driveway of the home.

Thursday, Surrey RCMP Const. Richard Wright stressed the importance of not leaving anything of value inside a vehicle, including garage door openers or keys.



About the Author: Aaron Hinks

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